Platform Console / Operations

Platform operations

Fulfillment · backups · referrals · health · impersonation
1 · NFC card fulfillment queue1 in production
ORD-121 — Quaid Grammar Schools4,900 student cards · design v2 (green band)
requested
in production
shipped
delivered
activated
ORD-118 — The Scholars College2,500 cards · custom design (card designer)
requested
in production
shipped
delivered
activated
ORD-117 — Hira Foundation School60 staff cards · lanyard variantreprint ×2
requested
in production
shipped
delivered
activated
ORD-115 — Al-Noor Academy430 cards · awaiting design approval
requested
in production
shipped
delivered
activated
2 · Backup & restore console
◫
Nightly pg_dump — all tenants
today 03:00 PKT · 84 GB · verified checksum
ok
≋
WAL streaming — continuous
lag 1.2s · replica sync healthy
ok
⟲
Restore drill — quarterly
next due 28 Sep · last: 41 min full restore
due Q3
pg_dump nightly · WAL continuous · PITR window 30 days · last restore drill 28 Jun (passed, 41 min RTO)
3 · Referrals
SCH-REF-04
The Scholars College → Al-Noor Academy
recorded at sign-up · Feb 2026
1 month credit
QGS-REF-11
Quaid Grammar → City College Multan
recorded at sign-up · Nov 2025
PKR 50k
HFS-REF-02
Hira Foundation → (pending signup)
code issued, unused
—
4 · Health — LES exam-server fleet39 / 44 online
Campus · server
Last seen
Version
Status
Scholars C1 — LES-0112s agov2.4.1online
Scholars C2 — LES-029s agov2.4.1online
Quaid RWP C3 — LES-114h agov2.3.8stale ⚠
Hira KHI C1 — LES-076d agov2.3.8offline
Al-Noor FSD — LES-1431s agov2.4.1online
5 · Impersonation & platform announcements
Impersonation — fully audited
The Scholars College — Admin (Imran S.) ▾
Reason required · tenant admin notified · every action stamped "via Ilmora support" in their audit log · auto-expires 30 min.
Recent impersonation sessions
Support (Ali R.) → Scholars Admin · fix fee-structure typo16 Jul · 22 min
Support (Ali R.) → Hira Accountant · reconciliation help14 Jul · 12 min
Platform announcement / status incident
e.g. "Scheduled maintenance Sun 02:00 PKT…"